Q: What's the difference between Core, Plus and Elite?

Core focuses on essential annual maintenance. Plus adds service benefits and significant member savings. Elite provides our highest level of protection with comprehensive maintenance, parts and labour coverage for eligible equipment.

Question 1

How often should I schedule HVAC maintenance?

Accepted Answer

It's recommended to have preventative maintenance performed at least once a year to ensure optimal performance.

Question 2

Can I join the Comfort Club if Hometown Heating didn't install my equipment?

Accepted Answer

In many cases, yes. Contact our team and we'll review your equipment and help determine which Comfort Club options are available for your system.

Question 3

Does the Comfort Club cover both heating and cooling equipment?

Accepted Answer

Comfort Club memberships can be used to maintain multiple types of home comfort equipment. If you have more than one system, ask us about our multi-system options and available savings.

Question 4

What happens when it's time for my next maintenance?

Accepted Answer

We'll help take care of it. Your next maintenance can be booked in advance, and we'll remind you as the appointment approaches.

Question 5

What does priority scheduling mean?

Accepted Answer

Comfort Club members receive preferred scheduling when service is needed, which is especially valuable during the busiest heating and cooling periods of the year.

Question 6

What's the difference between Core, Plus and Elite?

Accepted Answer

Core focuses on essential annual maintenance. Plus adds service benefits and significant member savings. Elite provides our highest level of protection with comprehensive maintenance, parts and labour coverage for eligible equipment.

Question 7

Which plan gives me the best value?

Accepted Answer

That depends on your equipment and how much protection you want. Core is an affordable way to stay on top of maintenance, Plus offers an excellent balance of maintenance and service savings, and Elite is designed for homeowners looking for maximum long-term protection.

Three Ways to Protect Your Comfort

Keeping your home comfortable year-round with trusted heating and cooling solutions.

Why Choose the Comfort Club Core Plan

Preventative Maintenance

Trusted Technicians

Priority Scheduling

Professional Inspection & Cleaning

Best For:

More Benefits. More Savings. More Peace of Mind.

No Diagnostic Charges

24-Hour Licensed Technician Support

25% Off Non-Warranty Parts

No After-Hours Charges

Multi-System Savings — Up to 20% Off

$250 Annual Equipment Upgrade Credit

Why Choose Comfort Club Plus?

Maximum Protection. Maximum Savings. Total Peace of Mind.

The Elite Way

100% Maintenance Coverage

100% Labour Coverage

100% Parts Coverage

10% Off Your Next HVAC System

10% Off System Upgrades & Add-Ons

$500 Annual Equipment Upgrade Credit

Why Choose Comfort Club Elite?

Not sure which level of protection is right for your home?

CORE - ESSENTIAL MAINTENANCE

PLUS — MOST POPULAR

ELITE - BEST VALUE

Still Not Sure Which Plan Is Right for You?

Local Service. Familiar Faces. People You Can Call.

Hometown Heating has been serving Prescott and the surrounding areas for more than 30 years.

Your HVAC System Works Hard. We Help You Take Care of It.

Your heating and cooling equipment is one of the biggest investments in your home — and it's responsible for keeping your family comfortable through everything an Ontario winter or summer can throw at it. The Comfort Club makes looking after that equipment easier.

Frequently Asked Questions about Maintenance and the Comfort Club Plans

Get the answers to common questions about keeping your HVAC system in top shape.

Question

How often should I schedule HVAC maintenance?

Question

Can I join the Comfort Club if Hometown Heating didn't install my equipment?

Question

Does the Comfort Club cover both heating and cooling equipment?

Question

What happens when it's time for my next maintenance?

Question

What does priority scheduling mean?

Question

What's the difference between Core, Plus and Elite?

Question

Which plan gives me the best value?

Take the Worry out of Maintenance. Contact Us Today!